Contact Us
Customer Care
Contact torfrees
Our customer service team is ready to assist with all questions about resin art ornaments, order tracking, shipping, returns, and website operation at torfrees.com.
📧 Official Support Email
service@torfrees.com
We reply to all customer emails within 24–48 business hours. Please attach your order number for faster processing when contacting us about existing orders.
⏰ Customer Service Hours
Monday – Friday
9:00 AM – 6:00 PM
Eastern Standard Time (EST)
Phone / Text
+1 (930) 222-0722
For general assistance, order questions, or customer support inquiries, our team is available during business hours.
📍 Business Information
Xi'an Siwei Technology Group Co., Ltd.
"Every handmade resin ornament carries a story. We are here to help you create a beautiful and worry-free home experience."
Thank You for Choosing torfrees
We appreciate your support of torfrees.com and our handcrafted resin home decor collection. Feel free to contact us with any questions, suggestions, or ideas — our team is always happy to assist.